Posted 3 months ago
Job Description- MEL Manager
Department: Monitoring & Evaluation:
MEL Manager
Knowledge Management Team
Job title:  Manager – Monitoring, Evaluation & Learning
Key Contact Points for the Position Holder –
Country Director
Global MEL Manager, KM Specialist and Program Lead India.
Supervisory Responsibilities:
Direct: Nil


Water for People India is a non-profit organization which supports people of developing countries to improve their quality of life by promoting of locally sustainable drinking water sources, sanitation facilities and health and hygiene programs. We believe that access to safe water and adequate sanitation are basic human rights and can help put an end to needless suffering and mortality from water related preventable diseases.

Water for People India initiated its operations in West Bengal in 1996 in Nadia and North 24 Parganas districts. Consistent with the global vision and mission, we exist to promote the development of high-quality drinking water and sanitation services, accessible to all, and sustained by strong communities, businesses, and governments. Our organizational values are: accountability, courage, empowerment, partnership and transparency. Water For People India programs have been implemented in 26 districts in the states of West Bengal, Bihar, Maharashtra, Tamil Nadu, Odisha and Assam.

In all, nearly 1.2 million people have been reached through community drinking water and sanitation, WASH in public institutions and market led approaches to sanitation. By 2023, Water For People India programs aim to directly benefit 2.7 million people. We aim to build capacities at the district level which will contribute to organizational commitments, thereby indirectly benefitting 14.8 million people. Water For People India implements programs through locally registered non- government organizations. 

Workplace Values

  • Connects to the Mission – embraces the mission of Water For People and is passionate about advancing the dynamic role it plays leading social impact in international development
  • Demonstrates Ethics and Integrity – understands ethical behaviour and business practices, and ensures that own behaviour is consistent with these standards and aligns with the values of the organization.
  • Demonstrates Cultural Awareness – shows empathy and integrity; able to engage the wide range of stakeholders from a variety of backgrounds and cultures.
  • Connects with Others – demonstrates exceptional communications and interpersonal skills, exceptional networker, key influencer, and be comfortable representing Water For People across a wide variety of audiences
  • Action-oriented – has an unwavering commitment to delivering quality work products.
  • Manages through Ambiguity – demonstrates flexibility and adaptability in responding to change and ambiguity.
  • Self-confident – handles tough questions or critique in a professional manner assuming the best intentions, open to feedback and coaching.

Scope of the Position 

The Manager Monitoring, Evaluation & Learning (MEL) will work as MEL Lead for Water for People, India. This Position is based at Delhi.

The position holder will contribute to the country program and will Support organization-wide learning through dissemination of information and dialogue on new and emergent methodologies and technologies, evaluation and measurement results, recommendations and lessons learned.

MEL Manager will collaborate with Knowledge Management team & Global MEL team while contributing to the program development strategies and coordinating with Program Lead, India.

Job Summary

The position is responsible for coordinating monitoring, evaluation and reporting activities in the Water For People India program. The role requires establishing strong program monitoring and information management mechanisms that contribute to high quality initiatives and accountability to the local communities, partners and donors.
The position will be responsible for: coordinating data collection; conducting data consolidation; ensuring data quality; data analysis; time series analysis and data visualization for informed program decisions, planning and business development.
Coordinating with Knowledge Management Specialist in maintaining the repository of data, reports, documents and other intellectual properties of the organization.
The incumbent will contribute to all routine reporting. In addition, the position will be responsible for managing learning events – both internal and external.

Additional Responsibilities –

  • Depending on location, may be required to regularly work a flexible schedule to engage in meetings across a range of time zones.
  • Required to work outside of normal business hour to engage in meetings across a range of time zones as well as while traveling and when hosting visitors.

Summary Of the Overall Job

Programme Development and Management
  • Engage in development and tracking of program/grant specific results framework and contribute to the overall Water For People and One For All Alliance results management framework.
  • Lead program team in development and implementation of a qualitative and quantitative monitoring and evaluation systems, research and evaluation activities, assist with routine Water For People, One For All and program-specific monitoring activities.
  • Support for programme development and integrating programme learnings into new programmes.
  • Collaborate with Program Lead in the development of programmes policies, long term strategic plans and annual operational plans. Engage in the roll out of these policies and plans.
  •  Ensure the quality and relevance of the project’s monitoring and evaluation design, data collection sources and analytics.
  • Support in development of concept notes and proposals by providing monitoring and evaluation related inputs, data and other information.
  • Coordinate with Regional Program Officer in supporting the process of developing guidelines for annual operational plans and budgets (narrative and financial). Support the teams and processes that guide teams towards development of annual plans.
  •  Develop and lead feasibility studies and baselines for programmatic and/or geographical expansion. In close coordination with the teams, share findings and recommendations for new programs development.
  • Lead/support the process of undertaking routine partner reviews and assessments (programmatic and financial), Develop an annual calendar of assessments, and along with team’s guide/engage as a core group member in these assessments.
Reporting and Documentation
  • Liaise with Country Team, donors, and WFP Denver team, as required for proposals, reports, monitoring related activities and tasks (may require occasional evening meetings).
  • Lead/support the process of routine programme reporting (narrative and financial) to donors. Engage with the programme/project teams, partner organizations, WFP country office to ensure development of high quality and accurate reports.
  • Roll out reporting guidelines and trainings for teams and partner organisations for high quality and analytical monitoring and evaluation activities and reports.
  • Manage all process documentation activities – written, visual pertaining to programme approaches and processes, implementation, innovations etc.
Monitoring & Learning
  • Develop and manage an annual calendar of monitoring and learning activities including stakeholder engagement in the process.
  • Support for development / review of M&E framework/ Tools for WFP India, in alignment with global guidelines/ framework.
  • Manage and implement annual/routine monitoring activities.
  • Responsible for data collection, data quality, data consolidation and analysis – on periodic and time series basis.
  • In coordination with Director Program Operations, establish and/or implement processes to share the data and analysis with relevant stakeholders and document areas for adaptation and strengthening programmes.
  • Attend meetings with and collaborate with global and regional M&E team members to ensure coordination and consistency of processes, timelines, data storage, etc.
  • Attend occasional meetings with the Strategic Accountability and Adaptation time and/or Global Program Team to foster strong linkages and communications of monitoring and evaluation linkages to adaptation and accountability.
  • Based on monitoring data, share conclusions and identify areas for programme quality improvements and adaptation.
  • Engage in development of programme log frames and provide inputs from the data collected using monitoring tools, to benchmark outcomes.
  • Develop an MIS system that consolidates and analyses across project-specific indicators and organization-wide indicators that is appropriate to the local context.
  • Manage the annual calendar of events for fostering learning (programmatic) events for donors, WFP teams, partner organisations, external visits of programme teams and partners for learning.
  • Provide inputs as required for developing organisational protocols for logistics, content, visit plans and compliance protocols etc. for various kinds of learning events and its adherence, in coordination with Finance and HR team.
  • Provide require leadership and the support to the India Program team to document and disseminate learnings. Supporting in managing learning events (written, visual) with relevant   stakeholders, especially highlighting feedback received, recommendations for further improvement.
  • Work closely with the Global MEL Hub to ensure timely reporting on annual monitoring and One For Alliance monitoring.
Capacity Building
Undertake capacity building of the programme team as well as the partners on M&E tools and formats, data collection, analysis and interpretation and use of M&E results for better planning and programme implementation, as required.
Representing Water For People at various forums
  • Participate/support representation in conferences, events, meetings to best represent WFP’s work in India.
  • Develop/support preparation of papers, presentations, reports etc. and its representation in events, meetings, conferences.
  • Support program design and development of program/project-specific logic models (theories of change, results frameworks, log frames) for select proposals and grants to ensure alignment with organizational framework.
Any other
Any other tasks assigned by the Line Manager/Country Director/Managing Trustee


Education, Skills and Experience 

  • Master’s degree in statistics, demographics, public policy, international development, Management, or related field.
  • Any additional qualification/ expertise in Water, Sanitation and Hygiene would be preferred.
  • Proficient in Microsoft Office suite (Word, Excel, PSS, EPIinfo, KOBO/ODK PowerPoint etc.) Proficient in Data analysis and visualization Knowledge of COMM Care and PowerBi At least five-year experience working in monitoring and evaluation preferred. Strong data collection, analysis, and report writing skills required. Ability to work independently, think analytically and take initiative in solving problems. Ability to communicate technical issues effectively. Experience in conducting assessment. Ability to facilitate and serve as a project liaison for externally managed M&E activities.
  • Demonstrated commitment to gender integration and social inclusion.
Functional and core competencies
  • Connects to Mission: Passionate about contributing to addressing the water, sanitation, and hygiene issues. Associates with Water for People’s vision, mission, and program approach to achieve SDG 6.
  • Analytical Skills: Should be able to analyse the simplest and most critical data with same expertise.
  • Builds Team and Talent: Approachable, inspires confidence, engaged, and develops talented people contributing to individual and organisational capability.
  • Uses Critical Thinking: Ability to think long-term and the capability to form and present long range plans with a multi-disciplinary team. Sees possibilities, opportunities, innovative ideas, managing competing priorities. Should also be able to demonstrate self-awareness & ethical awareness.
  • Connects with Others: Effortless inter-personal, written outreach and people’s engagement skills, resourceful and data driven and knowledge of different fundraising approaches. Ability to cooperate and collaborate with senior leadership – external and within the organization.
  • Learning Culture: Has a strong desire to learn and inspire the teams to learn. Engage with experts to nurture cutting edge techniques and innovation to be part of inspirational conversations.
Travel Time: Up to 50 %

Application Dates – 6th to 17th December 2023.
How to Apply – Please send your application on [email protected] with a copy to monica@kaeleste,com  along with a letter of interest describing your suitability for the position.

Water For People is committed to have diversity and inclusion as integral part of its culture, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, to apply.

We offer a flexible work arrangement to our staff & strongly encourage the use of flexible working arrangements and the application of technology in day-to-day work environment.

Gender Equality: WFP is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including Maternity Leave, Period leaves and fully compliant with Maternity Act in India.

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